Policy

Acceptable Use Policy

Last updated 2026-07-20

This policy sets out how you may use Teanook. By using the store you agree to follow it.

At a glance
  • Use the store lawfully and for genuine teaware purchases and enquiries.
  • Do not misuse forms, attempt fraud, or interfere with the store's security.
  • Respect our intellectual property and these terms.

1. Permitted use

You may browse, buy teaware, join Teanook Club and contact us for genuine, lawful purposes.

2. Prohibited conduct

  • Using the store for any unlawful, fraudulent or deceptive purpose.
  • Submitting false details, spam, or another person's data without permission through our forms or checkout.
  • Attempting to gain unauthorised access, probe, scan or test the vulnerability of the store, or bypass security.
  • Interfering with or disrupting the store, its servers or networks, including via automated scraping that harms performance.
  • Infringing our or others' intellectual property, or copying site content without permission.
  • Reselling or misrepresenting our products in a way that breaches these terms or applicable law.

3. Safe and lawful use of products

Teaware must be used as intended and in line with the safety guidance provided, including hot-water, fragility and household-chemical guidance. Do not use our products or content to make health, medicinal or wellness claims.

4. Enforcement

We may suspend or refuse service, cancel orders, or take further action where this policy is breached or where we reasonably suspect fraud or misuse.

5. Contact

Report misuse or ask a question at support@marseldelights.shop.

Contact

MARSEL DELIGHTS UK LTD

151 West Green Road, London, England, N15 5EA, United Kingdom

support@marseldelights.shop · +44 7597454588

Governing law: England and Wales.

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